User’s GuideRead this manual carefully before you use this machine and keep it handy for future reference. For safe and correctuse, be sure to read th
viiiPrinter ...E-6Interfaces...
B - 1BOn-screen programmingYour machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programm
Menu and FeaturesB - 2BNavigation keysYou can access the menu mode by pressing Menu/Set.When you enter the menu, the LCD scrolls.Press 1 for General S
Chapter BB - 3Menu TableMain Menu Submenu Menu Selections Options Descriptions Page1. GeneralSetup1. Mode Timer — 5 Mins2 Mins1 Min30 Secs0 SecOffSets
Menu and FeaturesB - 4B1. GeneralSetup(Continued)5. AutoDaylight— OnOffChanges for Daylight Savings Time automatically.3-16. Ecology 1. Toner Save OnO
Chapter BB - 52. Fax 1. SetupReceive(In Fax mode only)1. Ring Delay 0403020100(Example for the UK)Sets the number of rings before the machine answers
Menu and FeaturesB - 6B2. Fax(Continued)2. Setup Send(In Fax mode only)1. Contrast AutoLightDarkChanges the lightness or darkness of faxes you send.5-
Chapter BB - 72. Fax(Continued)3. SetQuick-Dial1. One-TouchDial— Stores One-Touch Dial numbers, so you can dial by pressing one key (and Mono Start).7
Menu and FeaturesB - 8B2. Fax(Continued)6. Remaining Jobs— — Checks which jobs are in the memory and lets you cancel selected jobs.5-80.Miscellaneous1
Chapter BB - 94. Printer 1. Test Print — — Prints a test page. See Software User’s Guide on the CD-ROM2. ResetPrinter— — Returns the printer settings
Menu and FeaturesB - 10B6. LAN 1. SetupTCP/IP1. BOOT Method AutoStaticRARPBOOTPDHCPYou can choose the BOOT method that best suits your needs.See Netwo
SECTION I GENERALSection IGeneral1. General Information2. Loading paper and documents3. Setup4. Security features
Chapter BB - 116. LAN(Continued)2. SetupInternet1. MailAddress(60 characters) Enter the mail address. See Network User’s Guide on the CD-ROM2. SMTP Se
Menu and FeaturesB - 12B6. LAN(Continued)4. Setup Mail TX1. SenderSubject— Displays the subject that is attached to the Internet Fax data.See Network
Chapter BB - 137. MachineInfo.1. Serial No. — — Lets you check the serial number of your machine.C-352. PageCounter— TotalCopyPrintList/FaxLets you ch
Menu and FeaturesB - 14BCopy options keyUse the Options key to quickly set the following copy settings temporarily for the next copy. After you choose
Chapter BB - 15Entering TextWhen you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most num
C - 1CCTroubleshootingError messagesAs with any sophisticated office product, errors may occur. If this happens, your machine identifies the problem a
Chapter CC - 2No OPC Belt The OPC belt cartridge is not installed. Install the OPC belt cartridge. (See Replacing the OPC belt cartridge (Photo Conduc
Troubleshooting and routine maintenanceC - 3CReplace PF Kit2 It is time to replace the PF kit2. Call your dealer or Customer Service to replace the PF
Chapter CC - 4Checking if the machine has faxes in its memory1Press Menu/Set, 9, 0, 1.2If the LCD shows No Data, there are no faxes left in the machin
Troubleshooting and routine maintenanceC - 5CDocument jamsIf the document is jammed, follow the steps below.Document is jammed in the top of the ADF u
1 - 11Using this GuideFinding informationAll the chapter headings and subheadings are listed in the Table of Contents. You will be able to find inform
Chapter CC - 6Paper jamsIf paper jams inside the machine, the machine will stop. One of the following LCD messages will appear to tell you where to fi
Troubleshooting and routine maintenanceC - 7CNoteDo not use the following paper: Bent/curled paper Moist paper Paper that does not meet specificat
Chapter CC - 8Paper Jam B (paper jammed inside the machine)If paper is jammed inside the machine, follow these steps.1Open the back cover.2Remove the
Troubleshooting and routine maintenanceC - 9CPaper Jam C (paper jam where the paper comes out of the machine)If paper has passed behind the back cover
Chapter CC - 10If you are having difficulty with your machineIf you think there is a problem with the way your faxes look, make a copy first. If the c
Troubleshooting and routine maintenanceC - 11CSending FaxesMachine cannot send multiple pages from the scanner glass.Make sure that Real Time Transmis
Chapter CC - 12Printer Difficulties The machine does not print. Please make sure:• The machine is plugged in and the power switch is turned On.—OR—• T
Troubleshooting and routine maintenanceC - 13CSoftware DifficultiesCannot install software or print. Run the Repair Multi-Function Suite program on th
Chapter CC - 14Print Quality DifficultiesPrinted pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the Pa
Troubleshooting and routine maintenanceC - 15CImproving the print qualityIf you are having problems with print quality, please do a test print first (
General Information1 - 21How to access the complete User’s Guide This User’s Guide does not contain all the information about the machine such as how
Chapter CC - 16Coloured streaks or bands down the page Identify the colour and replace that toner cartridge. (See Replacing a toner cartridge on page
Troubleshooting and routine maintenanceC - 17CToner scatter or toner stain Identify the colour causing the problem and replace that toner cartridge.
Chapter CC - 18Missing image at edge Check that the toner cartridges are installed properly. Check that the OPC belt cartridge is installed properl
Troubleshooting and routine maintenanceC - 19CSetting Dial Tone detectionWhen you send a fax automatically, by default your machine will wait for a fi
Chapter CC - 20Routine maintenanceWe recommend cleaning the following parts of the machine every 20,000 printed pages or every 12 months: Paper guide
Troubleshooting and routine maintenanceC - 21C2Wipe the outside of the machine with a soft cloth to remove dust.3Remove any paper that is stuck inside
Chapter CC - 22Cleaning to prevent paper jamsWhen you clean the inside of the machine, pay attention to the following: 1Turn off the machine’s power s
Troubleshooting and routine maintenanceC - 23C3Clean the transfer roller unit and the transfer roller guide with a dry soft, lint-free cloth to preven
Chapter CC - 24Cleaning the laser glass1 Turn off the machine’s power switch. Unplug the telephone line cord first, and then unplug the power cord fro
Troubleshooting and routine maintenanceC - 25C7Open the front cover of the machine.8Take all the toner cartridges out of the machine.9Clean the surfac
Chapter 11 - 3Control panel overview1One-Touch KeysThese 8 keys give you instant access to 16 previously stored numbers.2ShiftTo access One-Touch numb
Chapter CC - 26Replacing the consumable itemsYou will need to replace the following consumable items regularly. When the time comes to replace consuma
Troubleshooting and routine maintenanceC - 27CThe following are maintenance messages that appear alternatively with the normal message on the upper ro
Chapter CC - 28Note Discard the used consumable item according to local regulations, keeping it separate from domestic waste. If you have questions,
Troubleshooting and routine maintenanceC - 29CToner empty messageWhen the following message appears on the LCD and the machine stops printing, you nee
Chapter CC - 30How to replace a toner cartridge1 Open the front cover of the machine.2Pull out the used toner cartridge.3Take the new toner cartridge
Troubleshooting and routine maintenanceC - 31C5Put in the new toner cartridge by positioning it in the guide. Slide it gently into the machine. Do not
Chapter CC - 32Replacing the waste toner pack1Open the front cover of the machine.2Remove the waste toner pack from the holder at the lower right hand
Troubleshooting and routine maintenanceC - 33COPC belt cartridgeReplace OPC belt cartridge messageWhen the OPC belt cartridge runs out, the following
Chapter CC - 345Remove the OPC belt cartridge from the machine.6Remove the tension release pins from both sides of the new OPC belt cartridge.7Remove
Troubleshooting and routine maintenanceC - 35CReset the OPC Belt life counter1 Press Menu/Set, 7, 4.2Press ▲ or ▼ to select OPC Belt and press Menu/Se
General Information1 - 416Dial PadUse these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine.The # ke
Chapter CC - 36Checking remaining life of partsYou can view the remaining life of these parts on the LCD.1 Press Menu/Set, 7, 3.2Press ▲ or ▼ to selec
D - 1DDOptional accessories and suppliesLower tray unit (Paper Feed Unit Type 1000)See Lower tray unit (Paper Feed Unit Type 1000) on page D-1.SO-DIMM
Chapter DD - 25Remove the protective parts and then put the paper tray back in the lower tray unit.6Check the two alignment pins on the lower tray uni
Optional accessoriesD - 3DPutting paper in the lower tray unitAfter you have installed the lower paper tray, you can put paper in it the same way you
Chapter DD - 43Unscrew the screw holding the side cover, and then slide the side cover to remove it.4Unscrew the screw holding the metal shield plate,
Optional accessoriesD - 5D9Put the side cover back on by sliding it into the guide rails, and then secure it with the screw.0Reconnect the interface c
E - 1EProduct descriptionGeneralSpecificationsMemory Capacity 64 MB (expandable to 576 MB)ADF (Automatic Document Feeder)Up to 35 pagesPaper Tray 250
SpecificationsE - 2EPrint mediaWeight With OPC belt/Toner cartridges: 34.5 kgNoise Operating: LWAd = 6.7 bels or lessStandby: LWAd = 5.4 bels or les
Chapter EE - 3FaxCompatibility ITU-T Group 3Coding System MH/MR/MMRModem Speed Automatic Fallback: 33600 bpsDocument Size ADF Width: 147.3 to 215.9 mm
SpecificationsE - 4ECopyColour/Mono Colour/MonochromeDocument Size ADF Width: 147.3 to 215.9 mmADF Height: 147.3 to 356 mmScanner Glass Width: Max. 2
Chapter 11 - 5About fax machinesCustom featuresDo you have BT’s Call Minder on the phone line?If you have Call Minder on the phone line where you will
Chapter EE - 5ScannerColour/Mono Colour/BlackTWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workstation Version 4.0)WIA Com
SpecificationsE - 6EPrinterInterfacesEmulations Printing System for Windows®Printer Driver Windows® 98/98SE/Me/2000 Professional/XP/Windows NT® Workst
Chapter EE - 7Computer requirementsMinimum System Requirements and Supported PC Software FunctionsComputer Platform & Operating System VersionSupp
SpecificationsE - 8EConsumable itemsToner Cartridge Life Starter Toner CartridgesBlack: Approx. 5,000 pages1Yellow, Cyan and Magenta: Approx. 3,000 pa
Chapter EE - 9Network (LAN)NoteSMTP/POP3 E-mail Services are required for Internet Fax.LAN You can connect your machine to a network for the Internet
F - 1FFGlossaryADF (automatic document feeder)The document can be placed in the ADF and scanned one page at a time automatically.Auto ReductionReduces
Chapter FF - 2Extension phoneA telephone plugged into a separate wall socket.External phoneA TAD (telephone answering device) or telephone that is con
GlossaryF - 3FOut of Paper ReceptionReceives faxes into the machine’s memory when the machine is out of paper.Overseas ModeMakes temporary changes to
Chapter FF - 4Temporary settingsYou can select certain options for each fax transmission and copy without changing the default settings.ToneA form of
G - 1GAAccess codes, storing and dialling ... 7-6ADF (automatic document feeder) ...2-10ADF cover ...
General Information1 - 61Fax tones and handshakeWhen someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, i
G - 2FFax codeschanging ... 6-5Fax Receive Code ...6-6Remote Access Code ...
IndexG - 3OOne-Touchchanging ... 7-4setting up ...7-3using ...
G - 4SSafety Instructions ...A-2, A-5Setting Lock ... 4-1Sleep Time ...
H - 1HIf you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a conven
H - 2PressMenu/Set, 2,5,2fax number where you want your fax messages forwardedfollowed by .Program Fax Forwarding Number, press 4. Enter the n
Declaration of ConformityNotice to Users in EEA CountriesThis product complies with the essential requirements and provisions of Directive 1999/5/EC o
User’s GuideGB GB G157-3103
2 - 12Acceptable paper and other mediaRecommended paper To get the best output quality and to avoid any damage, use smooth white paper. Before you b
Loading paper and documents2 - 22Paper capacity of the paper trays* H/H = High temperature/High humidityRecommended paper specificationsThe following
IntroductionThis manual describes detailed instructions on the operation and notes about the use of this machine.To get maximum versatility from this
Chapter 22 - 3Handling and using special paperThe machine is designed to work well with most types of xerographic and bond paper. However, some paper
Loading paper and documents2 - 42EnvelopesMost envelopes will be suitable for your machine. However, some envelopes will have feed and print-quality p
Chapter 22 - 5Types of envelopes to avoidIMPORTANTDo not use envelopes: that are damaged, curled, wrinkled, or an unusual shape that are extremely s
Loading paper and documents2 - 62Labels and transparenciesThe machine will print on most types of labels and transparencies designed for use with a la
Chapter 22 - 7Printable areaThe edges of the paper that cannot be printed on are shown below.PortraitLandscapeNoteWe recommend that you do not print w
Loading paper and documents2 - 82Loading paper and envelopesThe machine can feed paper from the standard paper tray or the optional lower tray.When yo
Chapter 22 - 94Put paper in the paper tray.5Put the paper tray firmly back in the machine and unfold the output paper tray support flap before you use
Loading paper and documents2 - 102Loading documentsYou can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the sca
Chapter 22 - 11Using the scanner glassYou can use the scanner glass to fax, copy or scan pages of a book or one page at a time. Documents can be up to
3 - 133Date and TimeWhen the machine is not in use it will display the date and time. If you set up the Station ID the date and time displayed by your
iQuick Reference GuideSending FaxesAutomatic Transmission using the ADF1If it is not illuminated in blue, press (Fax).2Load your document.3 Enter the
Chapter 33 - 2Station IDYou should store your name or company name and fax number so they print on all fax pages you send.It is important that you ent
Setup3 - 33LCD ContrastYou can change the contrast to help the LCD look lighter or darker.1Press Menu/Set, 1, 7.2Press ▲ to increase the contrast—OR—P
Chapter 33 - 4Using extension telephones (For U.K. only)It may be that your premises are already wired with parallel extension telephones, or you inte
Setup3 - 53Multi-line connections (PBX)Most offices use a central telephone system. While it is often relatively simple to connect the machine to a ke
Chapter 33 - 6Connecting an external telephone answering device (TAD)SequenceYou may choose to connect an external answering device. However, when you
Setup3 - 73Recording outgoing message (OGM) on an external TADTiming is important in recording this message.1 Record 5 seconds of silence at the begin
Chapter 33 - 8Sleep TimeSetting the Sleep Time reduces power consumption by turning off the fuser inside the machine while it is idle. You can choose
Setup3 - 93Paper settingsPaper TypeTo get the best print quality, set the machine for the type of paper you are using.1Press Menu/Set, 1, 2.—OR—If you
Chapter 33 - 10Volume SettingsRing VolumeYou can turn the ring Off or you can select the ring volume level.1Press Menu/Set, 1, 4, 1.2Press ▲ or ▼ to s
4 - 144You can set up your machine with multiple levels of security using Setting Lock and Memory Security.Setting LockSetting Lock lets you prevent u
iiUsing Search1If it is not illuminated in blue, press (Fax).2Load your document.3 Press Search/Speed Dial, and then enter the first letter of the nam
Chapter 44 - 2Changing the Setting Lock password1Press Menu/Set, 1, 8, 2.2Press ▲ or ▼ to select Set Password.Press Menu/Set.3Enter the registered fou
Security features4 - 34Memory SecurityMemory Security lets you prevent unauthorized access to the machine. You will not be able to continue to schedul
Chapter 44 - 4Changing the Memory Security password1Press Menu/Set, 1, 8, 1.2Press ▲ or ▼ to select Set Password.Press Menu/Set.3Enter the registered
SECTION II FAX & TELEPHONESection IIFax & Telephone5. Sending a fax6. Receiving a fax7. Dialling and phone options8. Remote Fax Options9. Prin
5 - 15How to FaxEntering Fax modeBefore sending faxes or changing fax send or receiving settings, make sure (Fax) is illuminated in blue. If it is no
Sending a fax5 - 255Place the next page on the scanner glass.Press Menu/Set.The machine starts scanning the page. (Repeat Steps 4 and 5 for each addit
Chapter 55 - 3BroadcastingBroadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-Tou
Sending a fax5 - 45Additional Sending OperationsSending faxes using multiple settingsWhen you send a fax you can choose any combination of these setti
Chapter 55 - 5Changing fax ResolutionAfter you load the document, you can use Resolution to change the setting temporarily (for this fax only). In Fax
Sending a fax5 - 65Sending in real time for the next fax only1If it is not illuminated in blue, press (Fax).2Press Menu/Set, 2, 2, 5.3Press ▲ or ▼ to
iiiTable of ContentsSection I - General1General InformationUsing this Guide ...
Chapter 55 - 7Delayed FaxingDuring the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the time
Sending a fax5 - 85Checking job status and cancelling a waiting jobCheck which jobs are still waiting in the memory to be sent. (If there are no jobs,
Chapter 55 - 9Composing your own commentsYou can set up two comments of your own.1 If it is not illuminated in blue, press (Fax).2 Press Menu/Set, 2,
Sending a fax5 - 105Using a printed cover pageIf you prefer to use a printed cover page that you can write on, you can print the sample page and attac
6 - 16Receive ModeThere are four different Receive Modes for your machine. You can choose the mode that best suits your needs.Receiving a faxLCD How i
Receiving a fax6 - 26To select or change your Receive Mode1Press Menu/Set, 0, 1.2Press ▲ or ▼ to select Fax Only,Fax/Tel, External TAD or Manual.Press
Chapter 66 - 3F/T Ring Time (Fax/Tel mode only)If you set the Receive Mode to Fax/Tel,you’ll need to decide how long the machine will signal you with
Receiving a fax6 - 46Printing a reduced incoming fax (Auto Reduction)If you choose On, the machine automatically reduces an incoming fax to fit on one
Chapter 66 - 5Changing the remote codesRemote activation lets you send commands to your machine from an extension or external phone. To use Remote Act
Receiving a fax6 - 66Additional receiving operationsPrinting a fax from the memoryIf you have selected Fax Storage (Menu/Set, 2, 5, 1), you can still
ivVolume Settings...3-10Ring Volume...
Chapter 66 - 7Using a cordless external handsetIf the base unit of the cordless telephone is connected to the line cord socket (see diagram on Connect
7 - 177How to dialYou can dial in any of the following ways.Manual diallingPress all of the digits of the fax number.One-Touch DiallingPress the One-T
Chapter 77 - 2SearchYou can search for names you have stored in the One-Touch and Speed-Dial memories. Press Search/Speed Dial and the navigation keys
Dialling and phone options7 - 37Storing numbersYou can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups fo
Chapter 77 - 4Storing Speed-Dial numbersYou can store Speed-Dial numbers, so that when you dial you will only have to press a few keys (Search/Speed D
Dialling and phone options7 - 57Setting up Groups for BroadcastingGroups, which can be stored on a One-Touch key or a Speed-Dial location, allow you t
Chapter 77 - 6Access codes and credit card numbersSometimes you may want to choose from several long distance carriers when you make a call. Rates may
Dialling and phone options7 - 77To enable the machine to work with BT Call Sign (Only with your external phone)1Press Menu/Set, 2, 0, 2.The screen dis
8 - 18Note You can only use one remote fax option at a time: Fax Forwarding—OR—Fax Storage—OR—PC FAX Receive—OR—Off.) If you change the remote fax o
Remote Fax Options8 - 28PC Fax Receive (including when the PC is turned off)If you turn on the PC-Fax Receive feature your machine will store received
vReception into memory...6-4Changing the remote codes ...
Chapter 88 - 3Changing Remote Fax OptionsIf received faxes are left in your machine’s memory when you change to another remote fax option, the LCD wil
Remote Fax Options8 - 48Remote RetrievalYou can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and re
Chapter 88 - 5Remote commandsFollow the commands below to access features when you are away from the machine. When you call the machine and enter your
Remote Fax Options8 - 68Retrieving fax messagesYou can call your machine from any touch tone phone and have your fax messages sent to a fax machine.1D
9 - 19Fax reportsFax reports (transmission verification and fax journal) can be either printed automatically or manually.Transmission Verification Rep
Printing reports9 - 29Additional reportsFollowing reports are available: How to print a report1Press Menu/Set, 5.2Press ▲ or ▼ to select the report yo
10 - 110Polling OperationPolling is the process of retrieving faxes from another fax machine. You can use your machine to 'poll' other machi
Polling10 - 210Setup to receive delayed pollingYou can set the machine to begin Polling Receive at a later time.1If it is not illuminated in blue, pre
Chapter 1010 - 36Press Mono Start.The machine polls each number or group in turn for a document.NoteTo cancel all sequential polling receive jobs, pre
Polling10 - 410Setup for Polled Transmit with Secure CodePolled Transmit with Secure Code is a way to keep your documents from falling into the wrong
vi10PollingPolling Operation ...10-1Polling Receive...
SECTION III COPYSection IIICopy11. Making copies
11 - 111‘How to copyYou can use your machine as a copier, making up to 99 copies at a time.Entering Copy modeBefore making copies, make sure that (Cop
Making copies11 - 211Making multiple copies1 Press (Copy) to illuminate it in blue.2Load your document.3Use the dial pad to enter the number of copies
Chapter 1111 - 3Copy optionsWhen you want to quickly change the copy settings temporarily for the next copy, use the Copy Options keys. You can use di
Making copies11 - 411Enlarging or reducing the image copiedYou can select the following enlargement or reduction ratios.Custom(25-400%) allows you to
Chapter 1111 - 5Making N in 1 copies or a poster (Page Layout)You can reduce the amount of copies by using the N in 1 copy feature. This allows you to
Making copies11 - 611When using the ADF, insert document face up in the direction and sequence shown below.2 in 1 (P)4 in 1 (P)When using the scanner
Chapter 1111 - 7Sorting copies using the ADFYou can sort multiple copies. Pages will be stacked in the order (1, 2, 3), (1, 2, 3) and so on.1Press (
Making copies11 - 811ContrastYou can adjust copy contrast to make copies with more or less contrast.1Press (Copy) to illuminate it in blue.2 Load your
Chapter 1111 - 9Out of Memory messageIf the memory becomes full while you are making copies, the LCD message will guide you through the next step.If y
viiBMenu and FeaturesOn-screen programming... B-1Menu table...
SECTION IV SOFTWARE AND NETWORK FEATURESSection IVSoftware and Network FeaturesThe User’s Guide on the CD-ROM includes the Software and Network User’s
SECTION V APPENDICESSection VAppendicesA. Important informationB. Menu and FeaturesC. Troubleshooting and routine maintenanceD. Optional accessoriesE.
A - 1AFor your safetyTo ensure safe operation the supplied three-pin plug must be inserted only into a standard three-pin electrical socket that is ef
Important informationA - 2AUser Information on Electrical & Electronic EquipmentUsers in the EU, Switzerland and NorwayOur Products contain high q
Chapter AA - 39 Use only the power cord supplied with this machine.0Do not place anything on top of the power cord including this machine. Do not allo
Important informationA - 4AChoosing a locationPlace your machine on a flat, stable surface that is free of vibration and shocks. Put the machine near
Chapter AA - 5To use the machine safelyPlease keep these instructions for later reference and read them before attempting any maintenance.CAUTIONThere
Important informationA - 6A To prevent injuries, be careful not to put your fingers in the area shown in the illustrations. Do not use a vacuum clea
Chapter AA - 7 This machine is heavy and weighs approximately 34.5 kg. To prevent injuries, use at least two people to lift the machine. Be careful n
Important informationA - 8ATrademarksWindows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.PaperPort and OmniPa
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