FAX 1190LUser’s GuideRead this manual carefully before you use this machine and keep it handy for future reference. For safe and correctuse, be sure t
ix7 Printing reportsFax settings and activity ...7-1Customizing the
Chapter 1111 - 12Paper Handling DifficultiesThe machine does not feed paper.The LCD shows No Paper Fed or a Paper Jam message.If there is no paper, lo
Troubleshooting and routine maintenance11 - 1311Improving the print qualityExamples of poor print quality RecommendationFaintCheck the machine’s envir
Chapter 1111 - 14White Spots on black text and graphics at 78.5 mm intervalsBlack Spots at 78.5 mm intervalsCleaning the drum unitDust, paper powder,
Troubleshooting and routine maintenance11 - 1511Black toner marks across the pageMake sure that you use paper that meets our specifications. (See Abou
Chapter 1111 - 16Curl or waveCheck the paper type and quality. High temperatures and high humidity will cause paper to curl.If you don’t use the machi
Troubleshooting and routine maintenance11 - 1711CompatibilityIf you are having difficulty sending or receiving a fax due to possible interference on t
Chapter 1111 - 189 Pack the drum unit and toner cartridge assembly, AC power cord, telephone line cord, ADF document output support flap and printed m
Troubleshooting and routine maintenance11 - 19112 Wipe the outside of the machine with a soft cloth to remove dust.3 Remove any paper that is in the p
Chapter 1111 - 20Cleaning the laser scanner window1 Before you clean the inside of the machine, turn off the machine’s power switch. Unplug the teleph
Troubleshooting and routine maintenance11 - 2111Cleaning the corona wireWe recommend placing the drum unit and toner cartridge assembly on a cloth or
x11 Troubleshooting and routine maintenanceTroubleshooting...
Chapter 1111 - 22How to replace the toner cartridge1 Open the front cover and pull out the drum unit and toner cartridge assembly. 2 Hold down the loc
Troubleshooting and routine maintenance11 - 23114 Gently rock the toner cartridge from side to side five or six times to distribute the toner evenly i
Chapter 1111 - 247 Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times. Return the blue
Troubleshooting and routine maintenance11 - 25111 Open the front cover and pull out the drum unit and toner cartridge assembly. 2 Hold down the lock l
Chapter 1111 - 265 Reinstall the drum unit and toner cartridge assembly in the machine.6 Do not close the front cover.7 Press Options.To confirm you
Troubleshooting and routine maintenance11 - 2711Checking the Drum LifeYou can view the machine’s drum life on the LCD.1 Press Menu/Set, 4, 3.2 Press
A - 1ATelephone services for U.K.BT Call Sign (For U.K. Only)This machine feature lets you use the BT Call Sign subscriber service which allows you to
Appendix AA - 2Distinctive RingThis user's guide uses the term ‘Distinctive Ring’ but different telephone companies have other names for this ser
A - 3Before you choose the ring pattern to registerYou can only register one Distinctive Ring pattern with the machine. Some ring patterns cannot be r
Appendix AA - 4NoteIf you turn off Distinctive Ring, the machine will stay in Manual receive mode. You will need to set the Receive Mode again. (See T
xiCaller ID (Caller IDentification) ... A-7Advantages of Caller ID...
A - 5Call WaitingThe Call Waiting feature lets you use the Call Waiting subscriber service offered by many local telephone companies. This feature ena
Appendix AA - 6What is the Advantage of using Telstra® FaxStream® Duet® Function?Using Telstra® FaxStream® Duet® is the most efficient way to receive
A - 7Set the Distinctive Ringing to ON1 Press Menu/Set, 2, 0, 2.The screen displays the current setting of this feature.2 Press ▲ or ▼ to select On (o
Appendix AA - 8Viewing Caller ID ListCaller ID memory stores information for up to thirty calls; when the thirty-first call comes in, information abou
A - 9How Does FaxAbility Work?Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring patt
Appendix AA - 10Caller ID (Caller IDentification)Caller ID is a telephone service that allows the subscriber to see a display of the caller’s phone nu
A - 11Printing Caller ID List1 Press Menu/Set, 2, 0, 3.2 Press ▲ or ▼ to select Print Report.Press Menu/Set.3 Press Start.NoteIf you use the Caller ID
Appendix AA - 12Setting the Distinctive Ringing1 Press Menu/Set, 2, 0, 2.2 Press ▲ or ▼ to select On (or Off).Press Menu/Set.3 Press Stop/Exit.Caller
A - 13Advanced receiving operationsOperation from extension telephonesIf you answer a fax call on an extension, or an external telephone that is corre
Appendix AA - 14Changing the remote codesIf you want to use Remote Activation, you have to turn on the remote codes. The preset Fax Receive Code is 5
xiiSpecial line considerations for USA and Canada... A-18Roll over phone lines...
A - 15Type CFor GermanyType DFor SwitzerlandWhen you are using an external phone, the LCD shows Telephone.Connecting an external telephone answering d
Appendix AA - 16Type AFor the countries such as USA, Canada, Spain, Netherlands, Portugal, Poland, Hungary, Czech, Norway, Asia, Oceania and etc.Type
A - 17ConnectionsThe external TAD must be connected as shown in the previous illustration.1 Set your external TAD to one or two rings. (The machine’s
Appendix AA - 18inserted into the modular socket of the white “T”-shaped connector provided as part of the line cord assembly.NoteThese phones are now
A - 19Converting telephone wall outletsThere are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone c
Appendix AA - 20Multi-line connections (PBX)Most offices use a central telephone system. While it is often relatively simple to connect the machine to
B - 1BOn-screen programmingYour machine is designed to be easy to use with LCD on-screen programming using the navigation keys. User-friendly programm
Appendix BB - 2Navigation keysYou can access the menu mode by pressing Menu/Set.When you enter the menu, the LCD scrolls.Press 1 for General Setup men
B - 3Main Menu Submenu Menu Selections Options Descriptions Page1. General Setup1. Mode Timer — 5 Mins2 Mins1 Min30 Secs0 SecOffSets the time to retur
Appendix BB - 41. General Setup(Continued)5. Auto Daylight(Clock change for Asia)— OnOffChanges for Daylight Savings Time automatically.2-86. Ecology
B - 52. Fax(Continued)1. Setup Receive(In Fax mode only)(Continued)5. Auto ReductionOnOffReduces the size of incoming faxes.4-46. Memory Receive(for E
Appendix BB - 62. Fax(Continued)2. Setup Send(In Fax mode only)(Continued)6. Polled TX(for EU and Asia/Oceania)StandardSecureSets up the document on y
B - 72. Fax(Continued)5. Remote Fax Opt1.Forward/StoreOffFax ForwardFax StorageSets the machine to forward fax messages to store incoming faxes in the
Appendix BB - 84. Machine Info.1. Serial No. — — Lets you check the serial number of your machine.11-262. Page Counter— TotalCopyPrintList/FaxLets you
B - 90. Initial Setup(For EU)(Continued)6. Country — UK/Germany/France/Italy/Spain/Netherlands/Belgium/Portugal/Switzerland/Sweden/Denmark/Norway/Finl
Appendix BB - 100. Initial Setup(For USA, Canada and Asia)(Continued)6. Country — (For USA and Canada)United States/Canada(For Asia)Asia/Singapore/Oth
B - 11Entering TextWhen you are setting certain menu selections, such as the Station ID, you may need to type text into the machine. Most of the numbe
G - 1GGlossaryADF (automatic document feeder)The document can be placed in the ADF and scanned one page at a time automatically.Auto ReductionReduces
G - 2Easy ReceiveEnables your machine to respond to CNG tones if you interrupt a fax call by answering it.ECM (Error Correction Mode)Detects errors du
GlossaryG - 3Menu modeProgramming mode for changing your machine’s settings.One-TouchKeys on the machine’s control panel where you can store numbers f
1 - 111Using this GuideThroughout this Guide you will see special symbols alerting you to important warnings, notes and actions. Special fonts identif
G - 4TAD (telephone answering device)You can connect an external TAD to your machine.Telephone Answer Code (Fax/Tel mode only)When the machine answers
S - 1SProduct descriptionGeneralSpecificationsMemory Capacity 16 MBAutomatic Document Feeder (ADF) Up to 20 pages (A4: 80 g/m2, Letter: 20lb)Paper Tra
S - 2DimensionsWeight Without Drum/Toner Unit:7.25 kg (For EU and Asia/Oceania)16.2lb (7.35kg) (For USA and Canada)Noise Operating: 53 dB A or lessSt
SpecificationsS - 3Print mediaCopyPaper Input Paper Tray Paper type:Plain paper, Recycled paper or Transparencies 1 Paper size:A4, Letter , Legal
S - 4FaxCompatibility ITU-T Group 3Coding System MH/MR/MMR/JBIGModem Speed Automatic Fallback: 33600bpsDocument Size ADF Width: 147.3 to 215.9 mm (5.8
SpecificationsS - 5PrinterEmulation Windows® GDIPrinter Driver Support for Windows® 2000/XP/Vista/7Resolution Up to 1200 x 600 dots per inch (dpi)Prin
S - 6InterfacesNoteYour machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0 Hi-Speed; however, the maximum data tran
SpecificationsS - 7Computer requirementsMinimum System RequirementsComputer Platform & Operating System VersionProcessor Minimum Speed Minimum RAM
S - 8Consumable itemsNoteToner life expectancy will vary depending upon the type of average print job.NoteThere are many factors that determine the dr
I - 1IAAccess codes, storing and dialing ... 5-4ADF (automatic document feeder) ... 1-8ADF cover ...
Chapter 11 - 2Choosing a locationPlace your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine ne
I - 2Unable to Init. ...11-3Unable to Print ... 11-3Unable to Scan ...
IndexI - 3OOne-Touchchanging ... 5-2setting up ... 5-1using ...
I - 4TTAD (telephone answering device), external ...4-1, A-15, A-19connecting ...A-15, A-17
R - 1RIf you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a conven
R - 2Press Menu/Set, 2, 5, 2fax number where you want your fax messages forwardedfollowed by .Program Fax Forwarding Number, press 4. Enter th
This machine is approved for use in the country of purchase only.H558-6010 US
Introduction1 - 31To view DocumentationFrom the Start menu, select TYPE 1190 from the Programs Group and then select User’s Guide.—OR—1 Turn on your P
Chapter 11 - 4Control panel overview (For EU only)1 One-Touch KeysThese 10 keys give you instant access to 20 previously stored dial numbers.2 Fax a
Introduction1 - 516 Stop/ExitStops an operation or exits from the menu.7 Reports8 Mode keys: FaxLets you access Fax mode. CopyLets you access Copy
iSafety precautionsWe use the following icons throughout this User’s Guide.To use the machine safelyPlease keep these instructions for later reference
Chapter 11 - 6Control panel overview (For USA, Canada and Asia/Oceania)1 One-Touch KeysThese 10 keys give you instant access to 20 previously stored d
Introduction1 - 714 Dial PadUse these keys to dial telephone or fax numbers and as a keyboard for entering information into the machine.The # key lets
Chapter 11 - 8Load documentYou can send a fax and make copies from the ADF (automatic document feeder).Using the automatic document feeder (ADF) The A
Introduction1 - 91About paperRecommended paperTo get the best print quality, we suggest using the following paper. (For EU and Asia/Oceania) Use pape
Chapter 11 - 10Paper capacity of the paper traysIMPORTANTDo not use the following types of paper or envelopes, they may cause a paper jam and damage y
Introduction1 - 111How to load paperTo load paper or other media in the paper tray1 Pull the paper tray completely out of the machine.2 While pressing
Chapter 11 - 12To load paper or other media in the manual feed slotYou can load envelopes and special print media one at a time into this slot. Use th
Introduction1 - 131About fax machinesCustom featuresDo you have BT’s Call Minder/Voice Mail on the phone line?If you have Call Minder/Voice Mail on th
Chapter 11 - 14Fax tones and handshakeWhen someone is sending a fax, the fax machine sends fax calling tones (CNG tones). These are quiet, intermitten
2 - 122Initial setupSetting the Date and TimeWhen the machine is not in use it will display the date and time. If you set up the Station ID the date a
iiThe fuser unit is marked with a caution label. Please do not remove or damage the label. Use caution when installing or modifying telephone lines.
Chapter 22 - 2Setting the Station IDYou should store your name or company name and fax number so they print on all fax pages you send.It is important
Getting started2 - 32Setting the Phone Line Type (For EU model only)If you are connecting the machine to a line that features a PABX (PBX) or ISDN to
Chapter 22 - 4General SetupSetting the Mode TimerThe machine has two temporary mode keys on the control panel: Fax and Copy. You can change the number
Getting started2 - 52Setting the Paper SizeYou can use eight sizes of paper for printing copies: Letter, Legal, A4, B5, A5, B6, A6 and Executive and t
Chapter 22 - 6Setting the Beeper VolumeYou can change the beeper volume. The default setting is Med. When the beeper is on, the machine will beep when
Getting started2 - 72Choosing the Handset Volume (For Volume Amplify) (For USA and Canada only)Before you begin to use the machine, you must decide if
Chapter 22 - 8Turning on Automatic Daylight Savings TimeYou can set the machine to change automatically for Daylight Savings Time. It will reset itsel
Getting started2 - 92Setting the LCD ContrastYou can change the contrast to help the LCD look lighter or darker.1 Press Menu/Set, 1, 7.2 Press ▲ or ▼
Chapter 22 - 10Setting up the passwordNote If you have already set the password and want to change it, please see Changing the Memory Security passwo
Getting started2 - 112Turning Memory Security on1 Press Menu/Set, 1, 8, 1. 2 Press ▲ or ▼ to select Set Security.Press Menu/Set.3 Enter the registered
iiiCertificationDeclaration of conformityNotice to Users in EU CountriesThis product complies with the essential requirements and provisions of Direct
Chapter 22 - 121 Press Menu/Set, 1, 8, 2.2 Enter a four-digit number for the password.Press Menu/Set.If you are entering the password for the first ti
3 - 133How to enter Fax modeBefore sending faxes or changing fax send or receiving settings, make sure (Fax) is illuminated in green. If it is not,
Chapter 33 - 2Speed-DiallingPress Search/Speed Dial, #, and then the three digit Speed-Dial number. (See Storing Speed-Dial numbers on page 5-2.)Note
Setup Send3 - 33Fax RedialIf you are sending a fax manually and the line is busy, press Redial/Pause, and then press Start to try again. If you wan
Chapter 33 - 4Sending a fax at the end of a conversationAt the end of a conversation you can send a fax to the other party before you both hang up.1 A
Setup Send3 - 53ContrastIf your document is very light or very dark, you may want to change the contrast.Use Light to send a light document. Use Dark
Chapter 33 - 6Dual AccessYou can dial a number, and begin scanning the fax into memory—even when the machine is sending from memory, receiving faxes.
Setup Send3 - 73BroadcastingBroadcasting is when the same fax message is automatically sent to more than one fax number. You can include Groups, One-T
Chapter 33 - 8Checking job statusCheck which jobs are still waiting in the memory to be sent. (If there are no jobs, the LCD shows No Jobs Waiting.)1
Setup Send3 - 93Advanced sending operationsComposing the electronic Cover PageThe Cover Page is sent to the receiving party’s machine. Your Cover Page
ivQuick Reference GuideSending FaxesAutomatic Transmission1 If it is not illuminated in green, press (Fax).2 Load your document. 3 Enter the fax numb
Chapter 33 - 105 Press ▲ or ▼ to select one of the standard or your own comments.Press Menu/Set.6 Enter two digits to show the number of pages you are
Setup Send3 - 113Delayed Fax During the day you can store up to 50 faxes in the memory to be sent within 24 hours. These faxes will be sent at the tim
Chapter 33 - 12Setup for Polled Transmit (Standard)Polled Transmit is when you set up the machine to wait with a document so another fax machine can r
Setup Send3 - 133Setup for Polled Transmit with Secure Code (For EU and Asia/Oceania only)Polled Transmit with Secure Code is a way to keep documents
4 - 14Basic receiving operationsChoosing the Receive Mode There are four different Receive Modes for your machine. You can choose the mode that best s
Setup Receive4 - 24To select or change your Receive Mode1 Press Menu/Set, 0, 1.2 Press ▲ or ▼ to select Fax Only, Fax/Tel, External TAD or Manual.Pres
Chapter 44 - 3Setting the F/T Ring Time (Fax/Tel mode only)If you set the Receive Mode to Fax/Tel, you’ll need to decide how long the machine will sig
Setup Receive4 - 441 If it is not illuminated in green, press (Fax).2 Press Menu/Set, 2, 1, 3.(For EU and Oceania)(For USA and Canada)3 Press ▲ or ▼
Chapter 44 - 5Receiving a fax at the end of a conversationAt the end of a conversation you can ask the other party to fax you information before you b
Setup Receive4 - 64Reception into memory As soon as the paper tray becomes empty during fax reception, the screen will display No Paper Fed; please pu
vUsing Search1 If it is not illuminated in green, press (Fax).2 Load your document.3 Press Search/Speed Dial, and then enter the first letter of the
Chapter 44 - 7Secure Polling (For EU and Asia/Oceania only)Secure Polling is a way to keep the documents from falling into the wrong hands while the o
Setup Receive4 - 842 (for EU and Asia/Oceania)Press Menu/Set, 2, 1, 8.(for USA and Canada)Press Menu/Set, 2, 1, 7.3 (for USA and Canada) Go to Step 5.
5 - 15Storing numbers for easy diallingYou can set up your machine to do following types of easy dialling: One-Touch, Speed-Dial and Groups for Broadc
Quick-Dial numbers and dialling options5 - 25Storing Speed-Dial numbersYou can store Speed-Dial numbers, so that when you dial you will only have to p
Chapter 55 - 3Setting up Groups for BroadcastingGroups, which can be stored on a One-Touch key or a Speed-Dial location, allow you to send the same fa
Quick-Dial numbers and dialling options5 - 45Dialling optionsAccess codes and credit card numbersSometimes you may want to choose from several long di
6 - 16Setting Remote Fax OptionsNote You can only use one remote fax option at a time: Fax Forwarding—OR—Paging*—OR—Fax Storage—OR—Off.* Paging avail
Remote Fax Options6 - 26Programming your pager number (For USA and Canada only)When Paging is selected, your machine dials the pager number you’ve pro
Chapter 66 - 3Changing Remote Fax OptionsIf received faxes are left in your machine’s memory when you change the remote fax option the LCD will ask yo
Remote Fax Options6 - 46Remote RetrievalYou can call your machine from any touch tone telephone or fax machine, then use the Remote Access Code and re
viTable of Contents1 IntroductionUsing this Guide ...1-
Chapter 66 - 5Remote commandsFollow the commands below to access features when you are away from the machine. When you call the machine and enter your
Remote Fax Options6 - 66Retrieving fax messagesYou can call your machine from any touch tone phone and have your fax messages sent to a fax machine.1
7 - 17Fax settings and activityYou need to set up the Transmission Verification Report and Journal Period in the menu table.Press Menu/Set, 2, 4, 1.*
Printing reports7 - 27Setting the Journal PeriodYou can set the machine to print a journal at specific intervals (every 50 faxes, 6, 12 or 24 hours, 2
8 - 18‘Using the machine as a copierYou can use your machine as a copier, making up to 99 copies at a time.Enter Copy modeBefore making copies, make s
Making copies8 - 28Making a single copy1 Press (Copy) to illuminate it in green.2 Load your document. (See Load document on page 1-8.)3 Press Start.
Chapter 88 - 3Changing the temporary copy settingsUse the Options key to quickly set the following copy settings temporarily for the next copy.NoteTh
Making copies8 - 48Enlarging or reducing the image copiedYou can select the following enlargement or reduction ratios.Auto automatically calculates th
Chapter 88 - 5QualityYou can select the copy quality. The default setting is Auto.1 Press (Copy) to illuminate it in green.2 Load your document.3 Use
Making copies8 - 68Making N in 1 copies (Page Layout) You can reduce the amount of copies by using the N in 1 copy feature. This allows you to copy tw
viiSecurity...2-9Memory Security...
Chapter 88 - 7Changing the default copy settingsYou can save the quality and contrast settings you use most often by setting them as default. These se
9 - 199IEC 60825-1 SpecificationThis machine is a Class 1 laser product as defined in IEC60825-1:2007 (EN60825-1:F2007) specifications. The label show
Chapter 99 - 2Important safety instructions1 Read all of these instructions.2 Save them for later reference.3 Follow all warnings and instructions mar
Important information for EU9 - 39E To protect your product against power surges, we recommend the use of a power protection device (Surge Protector).
10 - 110Standard telephone and FCC NoticesThese notices are in effect on models sold and used in the United States only.This equipment is hearing-aid
Important information for USA and Canada10 - 210If you are not able to solve a problem with your machine, please contact RICOH CORP. CUSTOMER SUPPORT
Chapter 1010 - 3RESTRICTIONS CONCERNANT LE RACCORDEMENT DE MATÉRIELAVISLe présent matériel est conforme aux spécifications techniques d’Industrie Cana
Important information for USA and Canada10 - 410Important safety instructions1 Read all of these instructions.2 Save them for later reference.3 Follow
Chapter 1010 - 5D Unplug this product from the AC power outlet and refer all servicing to your service representative under the following conditions:
11 - 11111Troubleshooting Error messages As with any sophisticated office product, errors may occur. If this happens, your machine identifies the prob
viii4 Setup ReceiveBasic receiving operations...4-1Choosing the Receiv
Chapter 1111 - 2Document Jam The document was not inserted or fed properly, or the document scanned from the ADF was too long.See Document jams on pag
Troubleshooting and routine maintenance11 - 311Out of Memory The machine’s memory is full. (Fax sending or copy operation in progress)Press Start to
Chapter 1111 - 4Checking if the machine has faxes in its memory1 Press Menu/Set, 9, 0, 1.2 If the LCD shows No Data, there are no faxes left in the ma
Troubleshooting and routine maintenance11 - 511Paper jamsTo clear paper jams, please follow the steps in this section.Paper is jammed inside the machi
Chapter 1111 - 65 Put the drum unit and toner cartridge assembly back into the machine.6 Close the front cover.7 Put the paper tray in the machine.Pap
Troubleshooting and routine maintenance11 - 7114 Pull the tab toward you to open the rear chute cover. 5 Pull the jammed paper out of the fuser unit.
Chapter 1111 - 84 Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will li
Troubleshooting and routine maintenance11 - 911If you are having difficulty with your machineIf you think there is a problem with the way your faxes l
Chapter 1111 - 10Sending FaxesPoor fax send quality Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner opera
Troubleshooting and routine maintenance11 - 1111Printer Difficulties The machine does not print. Please make sure:• The machine is plugged in and the
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