
1. Pre-installation Checks
This chapter explains what you can do with Remote Communication Gate S and details the server and
installation/operation requirements for running it.
What You Can Do with
Remote Communication
Gate S
Remote Communication Gate S enables you to manage multiple devices in your office easily and reduce
their running costs through improved efficiency.
• Printer Management
You can retrieve the latest information about devices. The devices are automatically discovered
according to the specified conditions, and you can list the devices on the maps and manage to register
them into groups.
@Remote service
If you use @Remote service, you can:
• reduce the downtime caused by the device errors and firmware updates.
• retrieve reports of operating conditions for TCO management.
• collect counter information and order supplies such as toner automatically.
• Log Management
By collecting various types of logs, you can manage device usage more effectively.
• Firmware Management
You can access the global server to download the latest firmware updates for your devices. You can
display a list of downloaded firmware, as well as view the details about the firmware, and delete
unnecessary firmware.
• Installation Support
Multiple users can install printers easily and quickly using installation packages created using the
Packager tool.
For details about Packager tool, see the Administrator Operations Guide.
Remote Communication Gate S Editions
There are two editions of Remote Communication Gate S, allowing you to implement a device management
solution that fits your organization's system integration and budgetary requirements.
•
Remote Communication Gate S Pro for @Remote Enterprise
See p.11 "Overview of Remote Communication Gate S Pro for @Remote Enterprise".
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