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Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%
Gap (when printed at 81% scale) = Pages in book × Paper thickness / 2 = 6.000000 mm
Operating Instructions Maintenance Guide
Operating Instructions Maintenance Guide
RICOH COMPANY, LTD.
15-5, Minami Aoyama 1-chome,
Minato-ku, Tokyo 107-8544, Japan
Phone: +81-(0)3-3479-3111
Operating Instructions
Maintenance Guide
For safety, please read this manual carefully before you use this product and keep it
handy for future reference.
Overseas Affiliates
U.S.A.
RICOH CORPORATION
5 Dedrick Place
West Caldwell, New Jersey 07006
Phone: +1-973-882-2000
The Netherlands
RICOH EUROPE B.V.
Groenelaan 3, 1186 AA, Amstelveen
Phone: +31-(0)20-5474111
United Kingdom
RICOH UK LTD.
Ricoh House,
1 Plane Tree Crescent, Feltham,
Middlesex, TW13 7HG
Phone: +44-(0)20-8261-4000
Germany
RICOH DEUTSCHLAND GmbH
Mergenthalerallee 38-40,
65760 Eschborn
Phone: +49-(0)6196-9060
France
RICOH FRANCE S.A.
383, Avenue du Général de Gaulle
BP 307-92143 Clamart Cedex
Phone: +33-(0)-821-01-74-26
Spain
RICOH ESPAÑA S.A.
Avda. Litoral Mar, 12-14,
08005 Barcelona
Phone: +34-(0)93-295-7600
Italy
RICOH ITALIA SpA
Via della Metallurgia 12,
37139 Verona
Phone: +39-045-8181500
Hong Kong
RICOH HONG KONG LTD.
21/F., Tai Yau Building,
181, Johnston Road,
Wan Chai, Hong Kong
Phone: +852-2862-2888
Singapore
RICOH ASIA PACIFIC PTE.LTD.
260 Orchard Road,
#15-01/02 The Heeren,
Singapore 238855
Phone: +65-830-5888
Model number: Aficio AP3800C
Printed in The Netherlands
EE GB G060-6585B
Seitenansicht 0
1 2 3 4 5 6 ... 123 124

Inhaltsverzeichnis

Seite 1 - Maintenance Guide

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Seite 2

viiiJupP1k_GB_Mainte_F_FM.book Page viii Thursday, August 22, 2002 4:23 PM

Seite 3 - Trademarks

Troubleshooting904AAAATurn off the power switch andunplug the power cable.BBBBOpen the front cover slowly bypulling down from the two areason the left

Seite 4 - Safety Information

Removing Misfed Paper914HHHHClose the Duplex Feed Unit.IIIIHolding the Duplex Feed Unitwith both hands, insert it alongthe rails slowly until it stops

Seite 5 - R CAUTION:

Troubleshooting924When "Remove Misfeed A:Internal Path" AppearsAAAAOpen the right cover.BBBBMove the blue lever up and downto feed the misfe

Seite 6 - ENERGY STAR Program

Removing Misfed Paper934DDDDPull out the upper left cover forthe printer slowly.EEEEOpen the upper left cover.FFFFTurn the blue dial in the directiono

Seite 7 - How to Read This Manual

Troubleshooting944IIIIIf the Duplex Unit is installed,close the Duplex Reversal Unit.Reference⇒ p.89 “Opening and Closingthe Duplex Reversal Unit”JJJJ

Seite 8 - TABLE OF CONTENTS

Removing Misfed Paper954BBBBOpen the top cover for the 2 TrayFinisher, and pull out the misfedpaper slowly.CCCCClose the top cover slowly.DDDDOpen the

Seite 9 - 5.Appendix

Troubleshooting964KKKKClose the front cover for the 2Tray Finisher.If the error message does not cleareven after the misfed paper is re-moved, detach

Seite 10

Removing Misfed Paper974BBBBOpen the left cover for the DuplexReversal Unit, and remove themisfed paper. Do not pull the pa-per out by force.If you ca

Seite 11 - 1. Replacing Consumables

Troubleshooting984Removing Jammed StaplesWhen "Add Staples " appears on thepanel display, or when the printerdoes not staple even after it i

Seite 12

Removing Jammed Staples994FFFFSlant and insert the cartridge (AAAA),and push in until it clicks intoplace (BBBB).GGGGClose the front cover for the 2Tr

Seite 13 - Replacing the Toner Cartridge

11. Replacing Consumablesand Maintenance KitDetaching the SR770 (2 Tray Finisher)There are times when you might haveto detach the 2 Tray Finisher from

Seite 14

Troubleshooting1004Adding StaplesWhen "Add Staples " appears on thepanel display, add a new staple refill.AAAAOpen the front cover for the 2

Seite 15 - Loading Toner

Adding Staples1014FFFFPush in until the arrow on the re-fill case lines up with the arrowon the refill case cover.GGGGPush the case cover down until i

Seite 16 - Replacing the Fuser Oil Unit

Troubleshooting1024Removing Punch-hole ChipsWhen "Punch-hole Chips are Full" ap-pears on the panel display, the punchwaste box is full. Foll

Seite 17

1035. AppendixWhen the Front Cover Does Not CloseWhen "Close Front Cover" appears onthe panel display, even if the coverseems to be closed p

Seite 18

Appendix1045EEEEClose the front cover slowly bypushing the two areas on the leftand right.FFFFPlug in the power cable and turnon the power switch.ZDJH

Seite 19 - Reference

Moving and Transporting the Printer1055Moving and Transporting the PrinterR CAUTION:Note❒ The printer weights approximately 83 kg.Repack the printer i

Seite 20 - PCU (Type A)

Appendix1065DDDDLift the printer and move it horizontally to the place where you want to in-stall it.Important❒ Be sure to move the printer horizontal

Seite 21

Consumables1075ConsumablesR CAUTION:❖❖❖❖ Toner cartridge*1A4 5% test chart, 5 pages/jobNote❒ The actual number of printed pages you get from a particu

Seite 22

Appendix1085❖❖❖❖ Other consumablesNote❒ Actual life of consumables depends on the type and size of paper you areusing, the contents of your print imag

Seite 23

109INDEXAAdding Staples, 100Adjusting the Color Registration, 34Auto Adjust, 34Manual Adjust, 39Adjusting the Image Density, 43Adjusting the

Seite 24 - Calibrating

Replacing Consumables and Maintenance Kit21Opening and Closing the Duplex Reversal UnitThere are times when you might haveto detach the Duplex Reversa

Seite 25 - Dev. Unit(TypeB)

110RRemove Misfed PaperDuplex Unit, 96Finisher, 94Fusing Unit, 92Internal Path, 92Mailbox, 94Paper Tray, 96Removing Jammed Staples, 98Re

Seite 26

111MEMOJupP1k_GB_Mainte_F_FM.book Page 111 Thursday, August 22, 2002 4:23 PM

Seite 27

112 EE GB G060MEMOJupP1k_GB_Mainte_F_FM.book Page 112 Thursday, August 22, 2002 4:23 PM

Seite 28 - Please Wait

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Seite 29 - Replacing the Fusing Unit

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Seite 30

Replacing the Toner Cartridge31Replacing the Toner CartridgeR WARNING:R CAUTION:Note❒ The actual number of printed pag-es will differ depending on the

Seite 31

Replacing Consumables and Maintenance Kit41BBBBRemove the toner cartridge forthe color you want to replace.A Unhook the green hook on thetoner cartrid

Seite 32

Replacing the Toner Cartridge51EEEEHolding the toner cartridge withthe metal contact area in front, at-tach in the direction of the arrow.Important❒ D

Seite 33

Replacing Consumables and Maintenance Kit61Replacing the Fuser Oil UnitR CAUTION:If "Replace Fuser Oil Unit (TypeG)"appears on the panel dis

Seite 34 - ZDJH214J

Replacing the Fuser Oil Unit71GGGGHolding the green handle, pullup the Fusing Unit slowly in thedirection of the arrow.Important❒ Do not touch any are

Seite 35

Replacing Consumables and Maintenance Kit81KKKKMatch (UUUU) on the front of the Fus-er Oil Unit and the arrow on theFusing Unit as shown in the illus-

Seite 36 - Toner (Type E)

Replacing the Fuser Oil Unit91PPPPIf you removed the External Trayin step DDDD, reattach it to the printer.Insert the hooks of the ExternalTray into t

Seite 37

Paper type: Wood Free 80g/m2, Paper Thickness=100 µm // Pages in book=120 // Print scale=81%Gap (when printed at 81% scale) = Pages in book × Paper

Seite 38

Replacing Consumables and Maintenance Kit101Replacing the Photoconductor UnitIf "Replace Black PCU (Type F)" ap-pears on the panel display,

Seite 39 - ZERH080E

Replacing the Photoconductor Unit111FFFFLift the inner cover until it clicksinto place and holds.The Photoconductor Units are in-stalled as shown in t

Seite 40 - ZERH090E

Replacing Consumables and Maintenance Kit121C Lift and hold the green handleat the top (AAAA), and pull out theunit slowly (BBBB).HHHHInstall a new Ph

Seite 41 - 2. Cleaning and Adjusting the

Replacing the Photoconductor Unit131Important❒ If you do not attach the greenarrow of the PhotoconductorUnit securely to the rail, youmight damage the

Seite 42 - CAUTION:

Replacing Consumables and Maintenance Kit141MMMMPlug in the power cable and turnon the power switch.The following message appears onthe panel display.

Seite 43 - Cleaning the DustProof Glass

Replacing the Development Unit151Replacing the Development UnitIf "Replace Black Dev. Unit(TypeD)"appears on the panel display, replacethe b

Seite 44 - Auto Adjust

Replacing Consumables and Maintenance Kit161FFFFLift the inner cover until it clicksinto place and holds.The Development Unit is installedshown in the

Seite 45 - Fuser Adjust

Replacing the Development Unit171B Insert the Development Unitalong the rail, and push inslowly until it stops.C Holding the DevelopmentUnit, pull out

Seite 46

Replacing Consumables and Maintenance Kit181LLLLClose the front cover slowly bypushing the two areas on the leftand right.MMMMPlug in the power cable

Seite 47 - When color shifting occurs

Replacing the Fusing Unit191Replacing the Fusing UnitR CAUTION:If "Replace Fusing Unit (Type C)" ap-pears on the panel display, replacethe F

Seite 48

iTrademarksMicrosoft, Windows and Windows NT are registered trademarks of MicrosoftCorporation in the United States and/or other countries.IPS-PRINT P

Seite 49 - Manual Adjust

Replacing Consumables and Maintenance Kit201GGGGHolding the green handle, pullup the Fusing Unit slowly in thedirection of the arrow, and thenput it i

Seite 50

Replacing the Fusing Unit211MMMMHolding the green handle of thenew Fusing Unit, use your otherhand to push the area right infront of the handle to cre

Seite 51 - Test Sheet Samples

Replacing Consumables and Maintenance Kit221The following message appears onthe panel display, and the printerstarts color registration adjustmentauto

Seite 52 - ❖ Fuser Adjust Sheet II

Replacing the Fusing Unit231UUUUConfirm that the A3 paper whichcomes with the Fusing Unit is inthe Bypass Tray, and then press{{{{Enter}}}}.The printe

Seite 53 - Adjusting the Image Density

Replacing Consumables and Maintenance Kit241Replacing the Dustproof FilterThe dustproof filter is attached to theblack Development Unit. When re-placi

Seite 54 - ZDJS001J

Replacing the Dustproof Filter251EEEEWith the hand wearing the glove,take out the dustproof filter thatis attached to the dustproof filtercover slowly

Seite 55 - Printable area

Replacing Consumables and Maintenance Kit261Replacing the Waste Toner BottleIf "Replace Waste Toner (Type E)" ap-pears on the panel display,

Seite 56

Replacing the Waste Toner Bottle271GGGGInsert the new waste toner bottlein the position shown in the illus-tration.HHHHPush it in until it stops.Impor

Seite 57 - 3. Paper and Other Media

Replacing Consumables and Maintenance Kit281Replacing the Paper Feed RollersNote❒ The following illustrations are thean examples of replacing the pape

Seite 58 - Paper and Other Media

Replacing the Paper Feed Rollers291EEEEWhile pushing the pin of the pa-per feed roller A outwards (AAAA),remove the paper feed roller (BBBB).FFFFRemov

Seite 59

iiSafety InformationWhen using your printer, the following safety precautions should always be fol-lowed.Safety During OperationIn this manual, the fo

Seite 60

Replacing Consumables and Maintenance Kit301JJJJHold the new paper feed roller Awith its pin towards you (AAAA). In-sert the roller onto the front sha

Seite 61

312. Cleaning and Adjusting thePrinterCautions to Take When CleaningR WARNING:R CAUTION:Clean the printer periodically to maintain fine printing.Dry w

Seite 62

Cleaning and Adjusting the Printer322Cleaning the Registration RollerR CAUTION:Clean the roller when replacing theblack Development Unit.AAAATurn off

Seite 63 - Paper Recommendations

Cleaning the DustProof Glass332Cleaning the DustProof GlassThe dustproof glass may requirecleaning if white lines appear on theprint side of the docum

Seite 64

Cleaning and Adjusting the Printer342Adjusting the Color RegistrationWhen the printer is moved, when theFusing Unit is replaced, or after print-ing re

Seite 65 - ❖ Envelopes

Adjusting the Color Registration352Automatic color adjustment takesabout two minutes. When it com-pletes, a check message is dis-played.Press {{{{Ente

Seite 66

Cleaning and Adjusting the Printer362Important❒ When the toner cartridge is al-most empty or "Auto Adjust” isnot finished, the following mes-sage

Seite 67 - Printable Area

Adjusting the Color Registration372When color shifting occursPerform this procedure when colorshifting occurs even after performing"Auto Adjust&q

Seite 68 - Loading Paper

Cleaning and Adjusting the Printer382GGGGPress {{{{UUUU}}}} or {{{{TTTT}}}} to display thepaper types and resolution inwhich color shifting occurs, a

Seite 69 - Loading Paper in Tray 2 and

Adjusting the Color Registration392Manual AdjustImportant❒ Normally, do not perform manualcolor adjustment.AAAAPress {{{{Menu}}}}."Menu" app

Seite 70 - Capacity Tray)

iiiR CAUTION: • Protect the machine from dampness or wet weather, such as rain and snow.• Unplug the power cord from the wall outlet before you move t

Seite 71

Cleaning and Adjusting the Printer402B Press {{{{Enter}}}}.C Make the settings for "B" to "L"in the same manner, usingsteps AAAA a

Seite 72

Adjusting the Color Registration412Test Sheet SamplesFollowing images are samples for the test sheet.❖❖❖❖ ColorRegistSheet❖❖❖❖ Fuser Adjust Sheet IJup

Seite 73 - Changing the paper type

Cleaning and Adjusting the Printer422❖❖❖❖ Fuser Adjust Sheet IIJupP1k_GB_Mainte_F_FM.book Page 42 Thursday, August 22, 2002 4:23 PM

Seite 74 - Load Paper in the Bypass Tray

Adjusting the Image Density432Adjusting the Image DensityAdjust the image density when theprint side of the page is a hazy gray orthe print image look

Seite 75

Cleaning and Adjusting the Printer442Adjusting the Registration of the TraysYou can adjust the registration ofeach tray. The vertical adjustment isuse

Seite 76 - Bypass Tray

Adjusting the Registration of the Trays452B Press {{{{UUUU}}}} or {{{{TTTT}}}} to display the"Adjustment", and then press{{{{Enter}}}}.C Pre

Seite 77 - Limitation

Cleaning and Adjusting the Printer462JupP1k_GB_Mainte_F_FM.book Page 46 Thursday, August 22, 2002 4:23 PM

Seite 78 - Ready

473. Paper and Other MediaPaper and Other Media Supported by This PrinterPaper SizesThis section describes the type, size, feed direction, and maximum

Seite 79 - 4. Troubleshooting

Paper and Other Media483• means that the size is exclusive.• means that the size is supported and printer select the paper size automat-ically.• me

Seite 80 - Troubleshooting

Paper and Other Media Supported by This Printer493❖❖❖❖ Input Paper Sizes (Inch version)Feed directionSize (inch)Bypass TrayPaper Tray (Tray 1)Paper Fe

Seite 81

ivENERGY STAR Program❖❖❖❖ Low-power Mode (Energy Saver mode)This printer automatically lowers its power consumption 60 minutes after thelast operation

Seite 82

Paper and Other Media503• means that the size is exclusive.• means that the size is supported and printer select the paper size automat-ically.• me

Seite 83

Paper and Other Media Supported by This Printer513• means that the size is supported.• means that the size is not supported.A5L148 × 210K210 × 148B6

Seite 84

Paper and Other Media523❖❖❖❖ Output Paper Sizes (Inch version)• means that the size is supported and that the paper size should be set withthe contro

Seite 85

Paper Recommendations533Paper RecommendationsLoading PaperImportant❒ Do not use paper that is meant for an ink-jet printer or it may stick to the Fus-

Seite 86

Paper and Other Media543Types of Paper and Other Media❖❖❖❖ Plain Paper• Tray 1/2 can hold up to 500 sheets.PAPER FEED UNIT Type 3800C (500x1) can hold

Seite 87

Paper Recommendations553❖❖❖❖ EnvelopesImportant❒ Only envelopes A and B as shown below are supported.*1Misfeeds also might occur when using envelopes

Seite 88

Paper and Other Media563• Make the printer driver's setting for rotating the print image by 180 de-grees. For details, see the Help file for the

Seite 89

Printable Area573Printable AreaThe following shows the printable area for this printer. Be sure to set the printmargins correctly by the application.A

Seite 90

Paper and Other Media583Loading PaperLoad paper and change the paper sizein Tray 1, Tray 2 and the optional Pa-per Feed Unit by following the proce-du

Seite 91 - Printer Does Not Print

Loading Paper593Loading Paper in Tray 2 and the Optional Paper Feed UnitThis section describes loading paperwhich is different from default size inTra

Seite 92

vHow to Read This ManualSymbolsIn this manual, the following symbols are used:R WARNING:This symbol indicates a potentially hazardous situation which,

Seite 93

Paper and Other Media603GGGGMake sure the paper is fixed inplace, and then lock the sideguide.HHHHPinching both sides of the endguide (AAAA), move the

Seite 94 - Other Printing Problems

Loading Paper613Important❒ Align the paper and load themagainst the left and right walls,or a paper misfeed might occur.❒ Confirm that the top of the

Seite 95

Paper and Other Media623EEEEPress {{{{UUUU}}}} or {{{{TTTT}}}} to display theloaded paper size, and then press{{{{Enter}}}}.After about two seconds,

Seite 96

Loading Paper633Changing the paper typeBy selecting the paper type you wantto load, the printer can execute betterprinting. You can select from the fo

Seite 97

Paper and Other Media643Load Paper in the Bypass TrayBesides regular paper, you can loadthick paper, envelopes, OHP trans-parencies, and paper that is

Seite 98

Loading Paper653BBBBSlide the side guides outward(AAAA), and then load paper until itstops with the print side up (BBBB).CCCCAdjust the side guides to

Seite 99 - Duplex Feed Unit

Paper and Other Media663E Press {{{{On Line}}}}."Ready " appears on the paneldisplay.Specifying a custom paper size for the Bypass TrayImpor

Seite 100 - Important

Loading Paper673GGGGPress {{{{On Line}}}}.The following message appears onthe panel display.Specifying a paper type for the Bypass TrayBy selecting th

Seite 101 - Removing Misfed Paper

Paper and Other Media683EEEEPress {{{{UUUU}}}} or {{{{TTTT}}}} to display thetarget paper type, and then press{{{{Enter}}}}.After about two seconds,

Seite 102 - Fusing Unit" Appears

694. TroubleshootingError & Status Messages on the Control Panel❖❖❖❖ Status Messages❖❖❖❖ Alert MessagesMessages/Second messages Description Soluti

Seite 103

viTABLE OF CONTENTS1.Replacing Consumables and Maintenance KitDetaching the SR770 (2 Tray Finisher)...

Seite 104 - Mailbox" Appears

Troubleshooting704Add Toner Cyan The printer is out of toner (C). Replace a new toner cartridge (C).See p.1 “Replacing Consuma-bles and Maintenance Ki

Seite 105

Error & Status Messages on the Control Panel714Close Right Cover The right cover is open. Close the right cover.Close Upper Left Cover The upper l

Seite 106 - :Duplex Unit " Appears

Troubleshooting724Hardware Problem Finisher There is a problem with the finisher.Turn the power switch off and then on. If the message ap-pears again,

Seite 107

Error & Status Messages on the Control Panel734Hardware Problem NV-RAM The printer identified a Mem-ory Switch (User Account En-hance Unit) error.

Seite 108 - Removing Jammed Staples

Troubleshooting744HDD Full The maximum HDD area size for form/font has been ex-ceeded.Delete the disused form /font types.An HDD overflow error oc-cur

Seite 109

Error & Status Messages on the Control Panel754P=07 I=9Fc01234 Power Off On/If Error Reoccur Call ServiceA controller error. The SC number indicat

Seite 110 - Adding Staples

Troubleshooting764Remove MisfeedY: Paper Tray/See Instructions in Front CoverThere is a misfeed in the spec-ified input tray, or the printer is not fe

Seite 111

Error & Status Messages on the Control Panel774Replace Black PCU (Type F) It is time to replace the black PCU.Replace a new black PCU. Depending o

Seite 112 - Removing Punch-hole Chips

Troubleshooting784Replace Waste Toner (Type E) It is time to replace the waste toner.Replace a waste toner bottle. Depending on your service contract,

Seite 113 - 5. Appendix

Error & Status Messages on the Control Panel794Reset Toner Cyan The indicated toner cartridge is not set correctly. Set the indicated toner car-tr

Seite 114 - Appendix

vii3.Paper and Other MediaPaper and Other Media Supported by This Printer ... 47Paper Sizes...

Seite 115 - Moving the Printer

Troubleshooting804SC XXX-X Power Off On/If Error Reoccur Call ServiceThe Service Code or SC number indicates the prob-lem.Turn the power switch off an

Seite 116

Printer Does Not Print814Printer Does Not PrintPossible Cause SolutionsIs the power on? Confirm that the cable is securely plugged into the power outl

Seite 117 - Consumables

Troubleshooting824Possible Cause SolutionsIs the Data In indicator blinking or lit after starting the print job?If not blinking or lit, the data is no

Seite 118 - ❖ Other consumables

Printer Does Not Print834When you use 1394 Inter-face Unit Type1045❖❖❖❖ Network ConnectionContact your network administrator.A Confirm that the 1394 I

Seite 119

Troubleshooting844Other Printing ProblemsStatus Possible Causes, Descriptions, and SolutionsBlack gradation is not natural. • PCL 5c/PostScriptSelect

Seite 120

Other Printing Problems854It takes too much time to com-plete the print job.Photographs and other data intensive pages take a long time for the printe

Seite 121

Troubleshooting864Output are not delivered to the selected tray you require.When using the bypass tray, the size selected on the display panel might b

Seite 122 - 112 EE GB G060

Other Printing Problems874Note❒ If the problem cannot be solved, contact your sales or service representative.The image is printed in the wrong orient

Seite 123

Troubleshooting884Removing Misfed PaperIf a paper misfeed occurs, an errormessage appears indicating the loca-tion of the misfed paper on the paneldis

Seite 124

Removing Misfed Paper894Opening and Closing the Duplex Reversal UnitThere are times when you might haveto detach the Duplex Reversal Unit toremove mis

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