
Solution – @Remote
To limit the downtime of each kind of device (multifunction products,
network printers, copiers), it is of growing necessity that we attempt to
deploy our systems and tools optimally. @Remote provides for this,
allowing users to benefit from improved business productivity,
independence from maintenance responsibility and the costs such
concerns formerly involved.
@Remote – Advantages for Network Connected
Printing Devices
There are three broad features of @Remote that make it particularly
advantageous for our users:
1. Remote
maintenance avoids
time spent on service
calls and firmware
upgrades – performing
such tasks
automatically, or as
and when problems are
detected.
1. Reduced Device Downtime
Device downtime is reduced through remote
maintenance. Specifically, remote maintenance cuts downtime by
sending service calls automatically to our service technician.
Also, these services are only made possible through connection to the
Internet. This means users can operate without worrying about
incomplete jobs or being tied to maintenance or repairs; companies are
freed from time-consuming duties and additional downtime expense.
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