
Other Printing Problems
95
5
It takes too much time to resume
printing.
The data is so large or complex that it takes time to process
it. If the Data In indicator is blinking, the data processing is
being done. Just wait until it resumes.
Changing the paper feed direction may sometimes reduce
the time to resume printing.
The image is printed in the
wrong Orientation.
Set the correct Orientation under the “PCL Menu” with the
control panel. See p.162 “PCL Menu”.
Confirm that the setting of Orientation has been set in the ap-
plication you use.
Set the correct paper size and feed direction that matches
tray settings on the RPCS printer driver.
Part of the image cannot be
printed.
A paper size which is smaller than that selected in the appli-
cation is used for printing. Load the correct size of paper.
Network configurations you
have made do not become effec-
tive.
Print a configuration page and check the network settings.
No e-mail is received when an
Alert occurs, and after resolving
an Alert.
Confirm [Notify by E-Mail] is [On]] using the System Menu on
the Control Panel. See p.146 “System Menu”.
Access the printer through the Web Browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the following settings in [Nortification]:
• Device E-mail Address
• Groups to Notify
• Select Groups/Items to Notify
See Web Image Monitor Help for details about the settings.
Access the printer through the Web Browser, log on as an
Administrator on the Web Image Monitor, and then confirm
the settings of the SMTP server in [
E-mail
]. See Web Image
Monitor Help for details about the settings.
When the power is turned off before the e-mail is transmit-
ted, the e-mail will not be received.
Check the e-mail address set for the destination. Confirm the
printer's operation history using the Web Image Monitor's
System Log menu in [Network]. If the e-mail was sent but not
received, it is possible the destination was incorrect. Also
check the information concerning error mail from the e-mail
server.
The setting for [Notify by E-Mail]
on the System Menu was
changed from [Off] to [On], but e-
mail is not arriving.
After changing the setting, turn the main unit's power off
and then back on again.
Status Possible Causes, Descriptions, and Solutions
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