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11. Appendix
Troubleshooting
When Scanning is Not Performed as Expected
Condition Possible Cause and Required Action
The scanned image is dirty. • Exposure glass, the ADF exposure glass,
white sheet or original roller of the scanner
is dirty.
• Clean the exposure glass, the ADF expo-
sure glass, white sheet, or original roller of
the scanner.
Image is distorted or out of position. • The original has been moved while scan-
ning. Do not move the original while scan-
ning.
• The original has not been pressed flat
against the exposure glass. Make sure that
the original is pressed flat against the expo-
sure glass.
The scanned image is upside down. • The original has been placed upside down.
Place the original in the correct orientation.
See p.112 “Original Orientation”.
No image results from scanning. • The original has been placed with the front
and back reversed. When the original is
placed directly on the exposure glass, the
side to be scanned must face down. When
the original is fed via the ADF, the side to
be scanned must face up.
The printer that you have specified for print-
ing the scanned data does not print after you
perform a Print Scan operation.
• If an error message is shown on the display
of this machine, see p.166 “When an Error
Message Appears” to eliminate the error.
• If no error message is displayed on this ma-
chine, it means an error has occurred on the
printer, or the printer may not be config-
ured properly. Confirm that the printer op-
erates normally, and is properly
configured. See the manual that comes
with the printer.
- Quick Installation Guide 1
- GB GB EN USA 2
- Image Scanner 3
- 5. Using the TWAIN Driver 6
- 6. Appendix 6
- Energy Star Program 10
- Manuals for This Scanner 11
- 1. Guide to Components 13
- Guide to Components 14
- Understanding Indicators 15
- DIP Switches 16
- 2. Setting up the Scanner 17
- ❖ Environment 18
- Installing Options 22
- Setting up the Scanner 26
- Connecting to the Computer 27
- Setting the SCSI ID 28
- Connecting with USB Interface 34
- Turning the Power On/Off 39
- Using the Hard Reset Switch 40
- 3. Installing Software 41
- Installing ISIS Driver 46
- Installing QuickScan 49
- 4. Setting Originals 51
- Setting Originals 52
- Placing Originals 54
- 1. stopper 55
- 1. Side guides 57
- Preparation 58
- 1. Home position 61
- Functions of the TWAIN Driver 66
- Using the TWAIN Driver 68
- Cleaning 77
- 1. Feed Roller 78
- 2. ADF Exposure Glass 1 79
- 3. Exposure Glass 79
- 1. ADF Exposure Glass 2 81
- 1. Rollers 81
- Cleaning Inside the ADF Cover 82
- Moving Over Short Distances 84
- Transporting the Scanner 85
- Disposing of the Scanner 87
- Scan Area and Resolution 88
- Values: Data size in KB 89
- Image Processing Unit Type B 91
- EN USA G418-8602 96
- 1 Lift the Pressure Panel 99
- Network Scanning Unit 103
- TABLE OF CONTENTS 105
- 11.Appendix 109
- Safety Information 111
- R CAUTION: 112
- R WARNING: 112
- Manuals for This Machine 113
- How to Read This Manual 114
- 1. What You Can Do With This 115
- Scan to Folder 116
- Scan to FTP 117
- Scan to Print 118
- Delivery Server 119
- Network TWAIN Scanner 120
- Process Flow 121
- Guide to This Machine 122
- 1. SCSI connector 123
- 3. PC card slots 123
- 4. SD card slot 123
- 5. Power connector 123
- Network Interface Indicators 124
- Scanner Features Menu 124
- Function Priority 125
- Select Method 126
- Standby screens 127
- 2. Setting Up the Machine 131
- ❖ Installation environment 132
- Important 133
- Connecting to a Network 134
- Connecting to a Power Source 135
- Turning off the Power 136
- Inserting a Wireless LAN Card 137
- Setting Up the Machine 138
- 3. Configuring the Scanner 139
- Settings 139
- Outline to Use Scan to Folder 140
- Reference 141
- Outline to Use Scan to FTP 142
- Outline to Use Scan to Print 143
- Initial Scanner Setup 147
- Function Table 148
- Send File Settings 152
- E-mail Settings 154
- Delivery Settings 155
- Print Scan Settings 155
- System Settings 156
- Configuring [System Settings] 161
- To configure network boot 163
- To specify the Send Function 164
- Permission 164
- To set the date and time 165
- Time Server 165
- Send Scan Settings 167
- Configuring [Send Scan 174
- Configuring [Print Scan 178
- Scan Settings 180
- Registering [Scan Settings] 184
- To select a preset resolution 185
- Print Settings 189
- Registering [Print Settings] 191
- To set a custom size 192
- Accessing This Machine 194
- Example Procedures Using 197
- Configuration 197
- Main Menu 197
- To change an existing e-mail 198
- To delete an existing e-mail 199
- CSV file 199
- ❖ Change Order 203
- ❖ FTP Server 205
- Recalling the Settings 210
- Backup has succeed 211
- Installing Software 213
- System requirements 214
- Installing TWAIN Driver 215
- DeskTopBinder Lite 216
- Installing DeskTopBinder Lite 217
- SmartDeviceMonitor 218
- Installing SmartDeviceMonitor 219
- 4. Setting Originals on a 221
- Original Orientation 222
- Limitation 223
- Procedure Breakdown 225
- E-mail Content 226
- Before Sending Scan Data 228
- Connecting with PC 229
- Selecting Destinations 230
- Selecting a Subject 232
- Selecting Cc Destinations 232
- Making Scan Settings 233
- Confirming the Scan Settings 234
- Selecting a Sender 236
- Performing Scan Operation 237
- Sending Scan File by E-mail 238
- Checking Transmission 239
- 6. Sending Scan File by Scan 241
- Selecting a Shared Folder 242
- To recall all available 243
- Selecting a File Name 244
- Using [Enter Custom Send 246
- Function 246
- File Locations 248
- File Names 248
- ❖ File names without time 249
- 7. Sending Scan File by Scan 251
- Selecting an FTP Server 252
- Enter protection 253
- Printing Scanned Image Files 257
- Before Printing Scan Data 258
- Printing Scan Data 260
- Specifying the Number of 261
- Configuring Print Settings 261
- To configure print settings 262
- Confirming Print Settings 263
- Selecting a Printer 264
- Selecting Color/Black and 265
- 9. Sending Scan Files Using 267
- 10. Using the Network TWAIN 271
- Scanner Function 271
- Scanning Originals 273
- 11. Appendix 275
- When an Error Message Appears 276
- Scanner unit error messages 277
- Scan settings error messages 277
- Appendix 278
- Troubleshooting 279
- Other Problems 282
- Device Tag Information 284
- Using Wireless LAN 287
- Configuring Wireless LAN 288
- ❖ Wireless LAN Card 293
- Specifications 294
- Software Information 295
- The Apache Software License 296
- Application Software 296
- JPEG Software 296
- TIFF Software 298
- UCD-SNMP Software 298
- MD5 Software License 300
- Agreement 300
- EN USA G829-8602 306
- Operating Instructions 309
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