Ricoh Remote Communication Gate S Installationsanleitung PDF herunterladen (Seite 382)

Managing Web Server Log Files

Remote Communication Gate S uses a web server and Apache Tomcat. The web server is either Apache

or Microsoft IIS.

Since both kinds of web servers and Tomcat create access logs (log files), the size of the log file may be

very

large depending on how long it has existed or how frequently it is updated. Therefore, it is necessary

to regularly delete or organize log files to keep free space available on the server hard drive.

A sample batch file for deleting Apache and Tomcat logs is included with the Remote Communication Gate

S installation.

• It is recommended to back up log files to a network drive or CD-ROM drive before deleting, since

they may be required when investigating the cause of an error.

• For details about the batch file, see p.381 "Apache Tomcat log files".

Location of Web Server Log Files

The following sections describe where the log files for each service (Apache, IIS, and Apache Tomcat) are

stored.

Web server log file: When using Apache

Apache is installed by selecting [Apache] on the web server selection screen when installing Remote

Communication Gate S.

Apache log files are created in the following directory:

C:\Program Files\Common Files\RDHShared2\Apache\logs

• Log files are created including Year/Month/Day as follows. Make sure to only delete files with this

format.

• "https" and "http" log file name: accessYYYY-MM-DD.log

• Operating/Error log file name: errorYYYY-MM-DD.log, error_logYYYY-MM-DD.log

Web server log file: When using IIS

The location where IIS log files are saved is specified in the IIS settings. For details, see IIS settings.

Log files are created in the following directory by default:

11. Appendix

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Ricoh Remote Communication Gate S Installationsanleitung Seite 382