Ricoh Remote Communication Gate S Installationsanleitung PDF herunterladen (Seite 406)

Event Cause and Action

Firmware Update could not

be executed.

Device settings do not permit Firmware Update.

Change the device settings.

The access account information for the device is not specified correctly.

Perform one of the following procedures:

On the device list, overwrite the device access account. See

p.133 "Overwriting Access Accounts".

2. On the printer's properties screen, overwrite the device access

account. See p.147 "Setting the access account for a device".

"java.exe" is being blocked by a firewall. Use the following procedure

to add "java.exe" as an exception to the Windows firewall:

Select the [Exceptions] tab under the Windows Firewall options,

and then click [Add Program].

2. Click [Browse...], select "java.exe" from the following directory,

and then click [OK].

C:\Program Files\Common Files\RDHShared2\JDK\bin

3. Select [java.exe], and then click [OK].

If you are using a 3rd party firewall, add "java.exe" as an exception.

For details, see your firewall's documentation.

You are using the default service settings in Windows Server 2003 or

later.

For details about how to configure the correct settings, see p.234

"Service Settings (Windows Server 2003 or Later)".

A connection error occurred

when Remote Firmware

Update was executed.

The security settings in Internet Options are not correctly configured.

Perform the following procedure:

On the [Tools] menu in Internet Explorer, click [Internet Options],

and then click the [Advanced] tab.

2. Clear the [Check for server certificate revocation] check box, and

then click [OK].

3. Restart the computer.

11. Appendix

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Ricoh Remote Communication Gate S Installationsanleitung Seite 406